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Little Lots Policy and Terms with all returns and purchased made online
Do you have a showroom?
Little Lots Furniture Supplier proudly presents large, fully stocked showrooms in key locations across South Africa, including Alberton, Sandton, Gauteng, Cape Town, and Durban. We serve as a trusted office furniture supplier with convenient access to supplier showrooms in Johannesburg, Midrand, Pretoria East, and Kempton Park.
For a personalized experience, all showroom visits must be pre-booked during weekdays from 09:00 to 16:00. Our knowledgeable team at the local factories is ready to assist you with your office furniture needs and answer any questions about our extensive range, including our popular online chair selections.
To schedule your appointment or for more information about our online ordering and showroom services, please contact us directly. Experience seamless shopping with Little Lots Furniture—your reliable partner in quality office furniture throughout South Africa.
This version clarifies the locations, emphasizes the pre-booking requirement, and highlights online ordering and chair availability more clearly for better customer understanding and engagement.
Do you have a space planning service?
Yes, in fact, we wouldn’t recommend you purchase office furniture without first planning the space in which it will reside. Our designers work with the latest CAD software and liaise regularly with architects and interior designers.
What is the normal warranty period for office furniture?
The vast majority of our suppliers provide a 5 year warranty, dependent on product and use. Some suppliers offer even greater warranties of up to 12 years.
You Deliver Outside Gauteng?
Yes, we do! Delivery outside Gauteng province (i.e Limpopo, Kwazulu Natal, Cape Town, Mpumalanga etc) at a different delivery fee and lead time. For more information on  All national Delivery feel free to contact us at Online Chairs to discuss delivery options and lead time.
What Payment Options Are Available?
We have Secure Instant EFT (Electronic Funds Transfer) and Direct bank transfer.
Please make sure to contact us on Online Chairs to confirm if we have received your payment to speed up the ordering process and Eta.
Do You Do Cash On Delivery?
At the moment, all of our orders are through EFT or BACS, we are in a process of accepting COD and credits.
For more info please contact us on Online Chairs
How Much is Delivery & Installation Fee Gauteng?
 All Gauteng Delivery is a standard fee of R650.00 Ex.vat unless listed on a coupon or discount card, receiving FREE Delivery. feel free to contact us at Online Chairs for more info.
What are the usual lead times for office furniture?
For all Shop All Products lead time is 3 to 5 working days upon order. The lead time varies when we have to locally manufacture product type. On average, most quality office furniture products take between 3-4 weeks to be delivered from the date they have been ordered. Some basic products can take as little as 2 weeks and upholstery up to 6 weeks. For a more exact idea by product please call us for a delivery estimate.
Purchasing Policy & Return Policy
How Long Do I have To Return Products?
We believe that you will be delighted with your product but there may be occasions when you feel it necessary to return an item.
The provision of goods and services by The Little Lots Retail Shop is subject to availability. In cases of unavailability, The Little Lots Retail Shop will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee. Please contact us by telephone or email to inform us of your wish to return Products. We may allocate you with a Returns Code which should be included with the package to improve the processing of your return. We may also advise you on how to send the item back to us. Occasionally items may have to be picked up by a courier service. Otherwise, please use a secure delivery method that requires a signature upon receipt and return to:
Little Lots Retail Shop
Online Retail Order Customer Returns
41 Yonder Hill 8 view street,
Rietvalleirand
Pta East 0157
Do I need a login to use your online facilities?
Products can be looked up without a login, but can only be ordered with a login and password. Please contact us for further information
Does your website show all price information including the original retail price, our discount, and the net price?
Yes, once logged in we are very transparent about the excellent savings you can make shopping at Little Lots.
Can I see all my previous orders?
Order history is an option that can be set up by the user or for the whole account. Please let us know your preference.
Are invoices and statements available through the website?
Yes, full accounts information is available online. This feature is an option by the user, so if not relevant can be turned off.
Do you have a retail store?
We do not have a retail store. Selling online allows us to offer a much larger selection of products and this allows us to have better prices than most retail stores.
How long will it take for my order to ship?
Most orders will ship out within 1-5 business days after funds have been verified and cleared. The delivery date depends on your location but is generally 3-10 business days.
Is it safe to order online at Little Lots Office Furniture?
Yes, your online order is completely safe and secure. All information is stored on a secure server and deleted after 30 days to ensure protection. We do not give any information to outside parties and will never do so.
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Be comfortable and work for longer with the right office chairs. Furnish the corner office with a plush leather executive chair and make your reception area bright and welcoming with an array of colourful tub chairs. For tired, aching backs, we’ve got just the right ergonomic chairs that are physio certified and recommended to support you
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