What is your return policy?

You can return furniture within 30 days if unused and in its original packaging.

Do you deliver across South Africa?

Yes — we deliver to major metro areas; additional fees may apply for remote regions.

Do You Have a Showroom?

Little Lots Furniture maintains a spacious showroom in Johannesburg, Roodepoort North and Garsfontein, Pretoria East (Gauteng), showcasing ergonomic office chairs, executive desks, reception units, filing cabinets, and full office setups. Visits are strictly by appointment to ensure personalised service. Schedule via phone (081 556 3066) or WhatsApp during business hours (Mon-Fri, 8 AM–5 PM SAST).

Do You Have a Retail Store?

Little Lots operates primarily as an online wholesaler and manufacturer-direct supplier without a traditional walk-in retail store. This keeps prices 20–30% lower than competitors. All sales take place via littlelotsonline.com. Showroom previews are available by appointment for serious buyers.

Do I Need a Login for Online Orders?

Yes, a customer account is required to place orders on littlelotsonline.com to track deliveries, access promotions, and manage bulk quotes securely. Contact sales@littlelotsonline.com or call 081 556 3066 to set up a free login. Guests may browse products and request quotes without logging in.

What Are Your Lead Times?

Stock items such as standard office chairs and desks ship within 3–5 working days with Gauteng delivery and installation. Custom or manufactured items take 3–4 weeks, extending up to 6 weeks for special fabrics or colours. Nationwide orders add 1–2 transit days.

Where Do You Deliver?

We deliver nationwide across South Africa, with priority service in Gauteng including Pretoria and Johannesburg. Installation in Gauteng starts from R600 ex VAT. Remote areas may incur surcharges, confirmed in your quote.

Do You Handle Bulk or Project Deliveries?

Yes, we specialise in phased office rollouts including bulk chair and desk installations. Discounts range from 5% for smaller orders up to 25% for 30+ items. We also offer CAD layouts, storage options, and coordinated logistics.

What Is the Warranty Period?

Most products include a standard 5-year factory warranty, with up to 12 years on premium frames. The warranty covers manufacturing defects such as mechanism failures or peeling. Claims require proof of purchase and can be submitted via email with photos.

What Is Your Returns Process?

Returns are accepted within 30 days for unavailable or damaged items. Cancellations before dispatch incur a 15% administration fee. A Returns Authorisation Code (RAC) must be obtained before shipping items back. Returned products are inspected upon receipt.

What Happens If an Item Is Faulty?

Faults must be reported within 1 year with photos and proof of purchase. We arrange free collection or onsite repairs where possible, including replacements for defective components under warranty.

What Payment Options Are Available?

We accept EFT/bank transfers, online credit and debit card payments, and account facilities for approved businesses with 30-day terms. All transactions are PCI-compliant. Cash on delivery is not currently available.

Do You Offer Space Planning?

Yes, we provide free office layout planning using CAD software. Send your dimensions or photos via email or WhatsApp for customised space designs aligned to your furniture needs.

Do You Offer Bulk Discounts?

Yes, bulk discounts are tiered as follows: 5% (1–7 items), 10% (8–10), 15% (11–19), 20% (20–29), and 25% (30+ items). Custom project pricing is available upon request.

Terms And Conditions - Little Lots Furniture

Little Lots Furniture – Legal Terms and Conditions

We are Little Lots Furniture, a South African company supplying modern office furniture nationwide.
We operate the website https://www.littlelotsonline.com, along with any other related products, services, or platforms that refer to or link to these Legal Terms and Conditions (collectively referred to as the “Services”).

You may contact us by:

Phone: 081 556 3066
Email: sales@littlelotsonline.co

1. Agreement to Our Legal Terms

These Legal Terms and Conditions constitute a legally binding agreement between you (whether personally or on behalf of an entity) and Little Lots , regarding your access to and use of our Services.

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Legal Terms and Conditions.
If you do not agree, you are expressly prohibited from using the Services and must discontinue use immediately.

2. Changes to Our Terms

We may update or modify these Legal Terms and Conditions from time to time.
You will receive prior notice of any scheduled changes to the Services you use. Updates will become effective upon posting or notification via email from info@littlelotsonline.com.

By continuing to use the Services after any changes become effective, you agree to be bound by the revised terms.

3. Eligibility and Supervision

Users who are minors in their jurisdiction of residence (generally under 18 years of age) must have the permission and direct supervision of a parent or legal guardian to use the Services.
If you are a minor, your parent or guardian must read and agree to these Legal Terms and Conditions prior to your use.

4. Record Keeping

We recommend that you print or save a copy of these Legal Terms and Conditions for your records.

5. Our Services

The information provided through our Services is not intended for distribution to, or use by, any person or entity in a jurisdiction where such distribution or use would be contrary to law or regulation, or would subject us to any registration requirement within that jurisdiction.

Those who choose to access our Services from locations outside South Africa do so on their own initiative and are solely responsible for complying with applicable local laws.

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