FAQ’s
                             

Shiping Information

Q. What Delivery Methods Are Available? 

A. All Gauteng Delivery is a standard fee of R450.00 Ex.vat unless listed on a coupon or discount card, receiving FREE  Delivery. feel free to contact       us at [email protected] for more info.

Do You Deliver Outside Gauteng?

Yes, we do! Delivery outside Gauteng province (i.e Lempopo, Kwazulu Natal, Cape Town, Mpumalanga etc) at a different delivery fee and lead time.For more information on  All national Delivery feel free to contact us at [email protected] to discuss delivery options and lead time.

Payment Information

Q. What Payment Options Are Available? 

A. We have Secure Instant EFT (Electronic Funds Transfer) and Direct bank transfer.
Please make sure to contact us on [email protected] to confirm if we have received your payment to speed up the ordering process       and Eta.

Q. Do You Do Cash On Delivery?

A. At the moment, all of our orders our through EFT or BACS, we are in a process of accepting COD and credits.
For more info please contact us on [email protected]

Security Information

Can I return my purchase? 

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item.

The provision of goods and services by The Little Lots Retail Shop is subject to availability. In cases of unavailability, The Little Lots Retail Shop will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee. Please contact us by telephone or email to inform us of your wish to return Products. We may allocate you with a Returns Code which should be included with the package to improve processing of your return. We may also advise you how to send the item back to us. Occasionally items may have to be picked up by a courier service. Otherwise, please use a secure delivery method which requires a signature upon receipt and return to:
The Little Lots Retail  Shop
Online Retail Order Customer Returns
41 Yonder Hill 8 view street,
Rietvalleirand
Pta East 0157

Q. How long does Delivery Take?

A. All orders are processed the same day and will be shipped the next day to you. In Gauteng area you can receive your delivery as quick as the very next day, and other areas anything from 2-7 days. Delivery to rural areas might take longer.

Work With Us / Questions?

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