Privacy Policy
       

Little Lots Online Discount Store respects your privacy. Little Lots collects certain information when you visit LittleLots Online Website, in order to improve your shopping experience and allow us to better communicate with you. This privacy policy is intended to assist you in understanding what information Little Lots Online Discount Store gather when you visit the Site, how Little Lots Online Discount Store use that information, and the safeguards we have in place to protect the information.

By using and submitting information to the Site, you are agreeing that Little Lots Online Discount Store may collect, use and disclose the information Little Lots Online Discount Store collect in accordance with the purposes and uses identified in this policy. For other terms and conditions that apply to your use of the Site, please review our T’s & C’s.

INFORMATION LITTLE LOTS COLLECT ONLINE

Personal Information For purposes of this privacy policy, “personal information” means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information.Little Lots Online Discount Store collect personal information from you only when you voluntarily provide us with this information, such as when placing an order through the Site or establishing an account. While not personal information by itself, the Company also collects and retains information about purchases you make on the Site. Browsing Information; Cookies When you visit the Site, our web servers may automatically recognize certain non-personally identifiable information about you, such as your domain name, access provider, IP address, and browser language. The Site also uses a browser feature known as a cookie, which assigns a unique identification to your computer. The Company uses cookies to measure activity on our Site. This information allows us to make improvements and updates to the Site.

HOW LITTLE LOTS USE YOUR INFORMATION

Little lots uses personal information collected on the Site for the specific purpose for which it was volunteered (for example, to purchase a product); to improve the content; appearance and utility of the Site, to understand your needs and preferences; to manage our business, administer accounts and collect and process payments; to detect and protect us against fraud or other illegal activities; and as permitted by, and to comply with, any legal or regulatory requirements. Little Lots also uses the information collected from you to send you marketing communications (including post-mails or e-mails) relating to our brands, services, events, news and promotional offers, and to conduct market research to improve the services Little Lots Online Discount Store offer to you.

PERSONALIZED ADVERTISING

Little Lots provide you with advertising about our brands, products and services tailored to your personal interests, using the informationLittle Lots Online Discount Store collect on the Site, our apps. and from third-party websites, about your online activities. Such information is collected via automated means, including via the use of third-party cookies. This is why you may see some of our advertising on third-party ad networks we work with. You may opt-out of this personalized advertising by writing to [email protected]

CHILDREN’S PRIVACY

Little lots are concerned about the safety of children when they use the Internet. Little Lots Site is not directed to children under the age of thirteen, andLittle Lots Online Discount Store will never request or knowingly collect personally identifiable information online from any person under the age of thirteen without verifiable parental consent. If we become aware that a customer is under the age of thirteen and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our file.

SECURITY

 

Protecting your personal information is a priority for us.Little Lots Online Discount Store use certain security measures to protect the personal information you submit to the Site. For example, Little Lots Online Discount Store use Secure Sockets Layer (SSL) technology, an encryption tool, to protect the security of your online order information. Little Lots Online Discount Store also use firewall technology, password controls and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for the Site you should be aware that 100% security is not possible.

MANAGING YOUR PERSONAL INFORMATION

To allow us to serve you betterLittle Lots Online Discount Store encourage you to regularly review and update your personal information. You may obtain upon request a summary of the personal information on record with us. You may also request thatLittle Lots Online Discount Store correct any such personal information about you, or dispose of any or all personal information about you. To make any request described above, or if you have any questions about the third privacy policy, please contact us ([email protected]). When contacting us, please be sure to provide us with your exact email address, name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.

RETURN’S  POLICY

All returns are inspected upon receipt to ensure they have been returned in a satisfactory condition. Upon satisfactory inspection of the returned item: A refund will be issued within 5 working days of receipt of the returned item. The refund will be issued to the credit/debit card used to place the order.Returns and refunds are considered only at the discretion of Little-lots Online.

  • Only stock items will be considered for a refund (and then) only if they are received back at our store within 10 days of purchase. All returns are subject to a 15% restocking fee. If Little Lots Online Discount Store receive an item within 10 days of purchase (and it is in the same condition as it was sold) refunds are promptly given*. There will be absolutely no cash refunds after 10 days of purchase.
  • Proof of purchase (receipt and/or invoice) is required for all returns.
  • All return delivery, shipping, or postal charges are paid by the customer regardless of the size of the item.  These charges are non-refundable.
  • Little Lots Online Discount Store will not accept items for a refund that have been damaged in any way.
  • The following categories are not eligible for return:
  • Special order items
  • Clearance items
  • Open Box / Warehouse Deals
  • Showroom Samples
  • Orders shipped to freight-forwarders
  • The value of missing accessories and any applicable open box fee will be deducted from the credit amount of the return.

*No cash refunds: all refunds (with the exception of credit card purchases) are made by check only. All credits and refunds over R35000 require up to 7 (seven) business days to process.

Order Cancellation Policy

Special Orders and custom orders cannot be cancelled and are non-refundable. NO EXCEPTIONS! You, the purchaser, are solely responsible for items fitting into your premises (including all accessibility and entrances) and for any customization in design, upholstery, or finish colours. Be certain the colour you order is the colour you desire. Physical samples can be provided before purchase. In the case of media centres, office furniture and accessories, you are responsible for your electronic devices fitting in the provided openings.

Please Note our Ergonomic Chairs are specially designed to stabilize back condition and assist in the healing process, our Ergonomic Chairs are not meant to cure back conditions, make sure you speak to your GP for more advice or email us on [email protected]  for more info regarding our different ranges on ergonomic Chairs.