By using and submitting information to the Site, you are agreeing that Little Lots Online Discount Store may collect, use and disclose the information Little Lots Online Discount Store collect in accordance with the purposes and uses identified in this policy. For other terms and conditions that apply to your use of the Site, please review our T’s & C’s.
INFORMATION LITTLE LOTS COLLECT ONLINE
HOW LITTLE LOTS USE YOUR INFORMATION
Little lots uses personal information collected on the Site for the specific purpose for which it was volunteered (for example, to purchase a product); to improve the content; appearance and utility of the Site, to understand your needs and preferences; to manage our business, administer accounts and collect and process payments; to detect and protect us against fraud or other illegal activities; and as permitted by, and to comply with, any legal or regulatory requirements. Little Lots also uses the information collected from you to send you marketing communications (including post-mails or e-mails) relating to our brands, services, events, news and promotional offers, and to conduct market research to improve the services Little Lots Online Discount Store offer to you.
Little Lots provide you with advertising about our brands, products and services tailored to your personal interests, using the informationLittle Lots Online Discount Store collect on the Site, our apps. and from third-party websites, about your online activities. Such information is collected via automated means, including via the use of third-party cookies. This is why you may see some of our advertising on third-party ad networks we work with. You may opt-out of this personalized advertising by writing to [email protected]
Little lots are concerned about the safety of children when they use the Internet. Little Lots Site is not directed to children under the age of thirteen, andLittle Lots Online Discount Store will never request or knowingly collect personally identifiable information online from any person under the age of thirteen without verifiable parental consent. If we become aware that a customer is under the age of thirteen and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our file.
Protecting your personal information is a priority for us.Little Lots Online Discount Store use certain security measures to protect the personal information you submit to the Site. For example, Little Lots Online Discount Store use Secure Sockets Layer (SSL) technology, an encryption tool, to protect the security of your online order information. Little Lots Online Discount Store also use firewall technology, password controls and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for the Site you should be aware that 100% security is not possible.
MANAGING YOUR PERSONAL INFORMATION
All returns are inspected upon receipt to ensure they have been returned in a satisfactory condition. Upon satisfactory inspection of the returned item: A refund will be issued within 5 working days of receipt of the returned item. The refund will be issued to the credit/debit card used to place the order.Returns and refunds are considered only at the discretion of Little-lots Online.
- Only stock items will be considered for a refund (and then) only if they are received back at our store within 10 days of purchase. All returns are subject to a 15% restocking fee. If Little Lots Online Discount Store receive an item within 10 days of purchase (and it is in the same condition as it was sold) refunds are promptly given*. There will be absolutely no cash refunds after 10 days of purchase.
- Proof of purchase (receipt and/or invoice) is required for all returns.
- All return delivery, shipping, or postal charges are paid by the customer regardless of the size of the item. These charges are non-refundable.
- Little Lots Online Discount Store will not accept items for a refund that have been damaged in any way.
- The following categories are not eligible for return:
- Special order items
- Clearance items
- Open Box / Warehouse Deals
- Showroom Samples
- Orders shipped to freight-forwarders
- The value of missing accessories and any applicable open box fee will be deducted from the credit amount of the return.
*No cash refunds: all refunds (with the exception of credit card purchases) are made by check only. All credits and refunds over R35000 require up to 7 (seven) business days to process.
Order Cancellation Policy
Special Orders and custom orders cannot be cancelled and are non-refundable. NO EXCEPTIONS! You, the purchaser, are solely responsible for items fitting into your premises (including all accessibility and entrances) and for any customization in design, upholstery, or finish colours. Be certain the colour you order is the colour you desire. Physical samples can be provided before purchase. In the case of media centres, office furniture and accessories, you are responsible for your electronic devices fitting in the provided openings.
Please Note our Ergonomic Chairs are specially designed to stabilize back condition and assist in the healing process, our Ergonomic Chairs are not meant to cure back conditions, make sure you speak to your GP for more advice or email us on [email protected] for more info regarding our different ranges on ergonomic Chairs.